Calum Pringle

1 post

We know that in order to design and build a service that people really want, it needs to be based on what people actually need. With that in mind, the first thing we needed to do to kick start our digital journey was to understand what our member's needs and pain points were, so that we could plan our work around solving their problems from day one. Sometimes you have to put yourself in other peoples shoes to understand what’s really going on. To ... read more